Terms of Service

AutoFixConnect is a service product owned and operated by Stewardplus Inc., a corporation incorporated under the laws of the Province of Manitoba, Canada under the Corporations Act business number 750567760.

("AutoFixConnect," "Stewardplus," "Company," "we," "us," or "our"), with its principal place of business in Manitoba, Canada. Except where the context requires otherwise, references in these Terms to "AutoFixConnect," "we," "us," "our," or "Company" mean Stewardplus Inc., acting through and in connection with its AutoFixConnect brand and platform.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Stewardplus Inc., governing your access to and use of the AutoFixConnect website, mobile application, and related global software-as-a-service marketplace platform (collectively, the "Service").

If you are entering into these Terms on behalf of a company, shop, dealership, moving company, towing company, or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity.

Stewardplus Inc. may operate other service products, websites, or applications under other brands. These Terms govern your use of AutoFixConnect only; your use of any other Stewardplus product is governed by that product's own terms, unless expressly stated otherwise.

The Service is operated from Manitoba, Canada and made available globally. Section 29 (Region-Specific Terms) contains additional terms that apply to you depending on where you are located, and prevails over the general provisions of these Terms to the extent of any conflict, but only with respect to users in the relevant region.

AutoFixConnect operates a global online marketplace and software platform that connects vehicle owners and other customers ("Customers") with independent, third-party businesses and individuals who offer automotive and related services ("Service Providers"), including, without limitation:

• Mechanical repair, inspection, and maintenance services;
• Auto body, collision repair, and paint services;
• Vehicle detailing and cleaning services;
• Sale or supply of new, used, aftermarket, or OEM auto parts and accessories by parts dealers and sellers;
• Towing, roadside assistance, and vehicle recovery or transport services; and
• Moving, relocation, freight, and related transport services offered by movers and moving companies.

(the mechanical repair, auto body, detailing, parts, and towing categories, collectively, "Automotive Services," and the moving/relocation category, "Moving Services"; Automotive Services and Moving Services together, the "Marketplace Services"). Not all Marketplace Services are available in all regions.

AutoFixConnect is a technology platform only, and acts solely as an intermediary that facilitates discovery, scheduling, communication, and (where enabled) payment between Customers and Service Providers. We do not perform, and are not, any of the following: a mechanic, auto body technician, detailer, parts dealer, tow operator, freight carrier, mover, or moving broker. We are not a party to, and assume no responsibility for, any agreement, work order, bill of lading, purchase, or transaction between a Customer and a Service Provider.

You must have reached the age of majority in your province, state, or country of residence, and in no event be younger than 16 years of age, to use the Service. You agree to provide accurate, current, and complete information when creating an account and to promptly update such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your account.

If you register as a Service Provider (including as a repair shop, auto body shop, detailer, parts dealer, tow operator, or moving company), you additionally represent and warrant that you hold all licenses, permits, registrations, bonding, and insurance required by the jurisdiction(s) in which you operate, including, where applicable, motor carrier or moving-broker registration, tow-operator or vehicle-storage-facility licensing, dealer or vendor licenses, and trade certifications, and that you will maintain these in good standing throughout your use of the Service. See also Section 20 (Insurance).

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
• Upload or transmit false, misleading, defamatory, or fraudulent information, including inaccurate vehicle, diagnostic, or repair information;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or connected networks;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the extent such restriction is prohibited by applicable law;
• Use any automated system, including bots, scrapers, or spiders, to access the Service without our prior written consent;
• Harass, abuse, or harm another person or entity through the Service, including Service Providers and other users;
• Circumvent, disable, or otherwise interfere with security-related features of the Service.

We reserve the right, but not the obligation, to monitor use of the Service and to remove content or suspend or terminate accounts that we believe, in our sole discretion, violate these Terms.

Every repair shop, mechanic, auto body technician, detailer, parts dealer or seller, tow operator, mover, moving company, and any other Service Provider you engage through the Service is an independent third party and is not our employee, agent, joint venturer, franchisee, or representative. AutoFixConnect does not select, endorse, supervise, control, or guarantee the work, licensing, bonding, insurance, conduct, availability, pricing, or qualifications of any Service Provider.

You are solely responsible for evaluating a Service Provider's qualifications, licensing, bonding, insurance, and suitability before engaging their services. We strongly encourage you to independently verify credentials, request proof of insurance and licensing, and obtain your own inspection, estimate, or second opinion before authorizing any significant repair, purchase, tow, or move.

The Service may display diagnostic codes, maintenance recommendations, or other vehicle-related information sourced from your vehicle's onboard systems, third-party data providers, or Service Providers. Such information is provided for general informational and convenience purposes only and is not a substitute for professional inspection, diagnosis, or manufacturer guidance.

Where the Service enables you to purchase parts, accessories, or related products from a parts dealer or seller, AutoFixConnect is not the seller of record (unless expressly stated otherwise for a specific listing) and does not manufacture, inspect, certify, or guarantee the fitness, compatibility, quality, safety, or authenticity of any part. Any manufacturer's or seller's warranty, return policy, or right of refund applies as stated by that party, and not by AutoFixConnect.

Where the Service is used to request towing, roadside assistance, or vehicle recovery, you acknowledge that the tow operator or roadside provider, and not AutoFixConnect, is responsible for the safe hookup, transport, storage, and release of your vehicle, and for compliance with any applicable consent-to-tow, notice, storage-lien, and impound requirements under local law. You are solely responsible for confirming a tow operator's licensing and insurance, for any storage, mileage, or after-hours release fees charged directly by the operator, and for promptly retrieving your vehicle to avoid accrual of storage charges or lien proceedings against it.

Where the Service is used to arrange Moving Services, you acknowledge that movers and moving companies handle, transport, and may temporarily store your personal property, and that loss, damage, delay, or breakage can occur. You are solely responsible for: (a) verifying that any mover or moving company holds required licensing, permits, and cargo/liability insurance for the applicable jurisdiction(s) and, for cross-border or interprovincial/interstate moves, any additional carrier or customs authorization; (b) reviewing and agreeing to that Service Provider's bill of lading, tariff, valuation coverage, and terms of service directly with them; and (c) obtaining any additional insurance you consider appropriate for high-value, fragile, or irreplaceable items.

The Service is intended to facilitate the initial connection, and, where enabled, ongoing scheduling and payment, between Customers and Service Providers. Except as otherwise permitted by the Service's functionality, you agree not to use information obtained through the Service to circumvent the Service in order to solicit, arrange, or complete a transaction directly with a Customer or Service Provider outside the Service for the purpose of avoiding applicable fees, provided that nothing in this Section restricts your ability to engage a Service Provider you already knew or had an existing relationship with independent of the Service.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used to systematically circumvent the Service in violation of this Section.

Certain features of the Service may require payment of fees, as described at the time of purchase or in a separate order form or pricing page. Unless otherwise indicated, fees are stated in Canadian dollars (CAD); where the Service displays pricing in another currency for your convenience, the actual amount charged may vary due to currency conversion and foreign transaction fees imposed by your bank or payment provider, which are your responsibility. Fees are non-refundable except as expressly stated in these Terms or as required by applicable law.

You authorize us (or our third-party payment processor) to charge your designated payment method for all applicable fees. You are responsible for all taxes associated with your use of the Service, other than taxes based on our net income. We reserve the right to change our fees upon reasonable prior notice.

Payments made to Service Providers through any payment-facilitation feature of the Service are processed by third-party payment processors. We are not a bank, money transmitter, or party to the underlying transaction, and we disclaim all liability for errors, delays, chargebacks, or disputes relating to such payments.

The Service, including all software, text, graphics, logos, trademarks, and other content (excluding User Content), is owned by Stewardplus Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. "AutoFixConnect" and associated logos are trademarks (registered or common-law) of Stewardplus Inc. Nothing in these Terms grants you any right to use Stewardplus Inc.'s name, or the name, logo, or trademarks of any other Stewardplus Inc. product or service, without our prior written consent. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business use.

From time to time, we may make available features, tools, or services labeled as "beta," "early access," "preview," or similar ("Beta Features"). Beta Features are provided for evaluation purposes only, may be incomplete, may not function as intended, and may be modified or discontinued at any time without notice or liability.

We will use commercially reasonable efforts to keep the Service available, but the Service may be unavailable from time to time due to maintenance, updates, third-party infrastructure failures, or circumstances beyond our control.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you in whole or in part.

The limitations in this Section 17 apply regardless of the failure of essential purpose of any limited remedy. Nothing in these Terms is intended to, and shall not, limit or exclude liability that cannot be limited or excluded as a matter of applicable law, including liability for death or personal injury caused by proven gross negligence or willful misconduct, or liability arising from fraud, where and to the extent such limitation is prohibited by law.

You agree to defend, indemnify, and hold harmless AutoFixConnect and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your interaction, transaction, or dispute with any Service Provider or other user; or (d) your violation of any applicable law or the rights of any third party.

You acknowledge that vehicle repair, towing, parts installation, and moving activities carry inherent risks, including risks to personal safety and property. You voluntarily assume all such risks associated with engaging Service Providers found through the Service, to the fullest extent permitted by applicable law.

Service Providers registering on the Service to offer Automotive Services or Moving Services must maintain, at their own expense, insurance appropriate to their trade and jurisdiction (which may include general liability, garage-keepers, cargo, motor carrier, or bonding coverage, as applicable) and must provide proof of such coverage to us upon request. AutoFixConnect does not itself provide, and is not a party to, any insurance policy covering a customer’s vehicle, goods, or property, and maintaining your own insurance (including verifying whether your personal auto, homeowner's, or renter's policy covers property in transit or storage) remains your responsibility as a Customer.

These Terms remain in effect for as long as you use the Service. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice and with or without cause, including for any actual or suspected violation of these Terms.

You may terminate your account at any time by following the instructions in the Service or by contacting us. Sections of these Terms that by their nature should survive termination (including Sections 5–11, 13, 16–20, 26, and 27) will survive.

We reserve the right to modify, suspend, or discontinue the Service, in whole or in part, at any time without liability to you. We may also revise these Terms from time to time. If we make material changes, we will provide notice as required by applicable law (for example, by posting an updated version with a new "Last Updated" date or by other reasonable means). Your continued use of the Service after such changes take effect constitutes your acceptance of the revised Terms.

If you believe that content available through the Service infringes your copyright or other intellectual property rights, please send a written notice to ipclaims@autofixconnect.com that includes: (a) a description of the copyrighted work or other right claimed to be infringed; (b) a description and location (e.g., URL) of the allegedly infringing material; (c) your contact information; (d) a statement that you have a good-faith belief the use is unauthorized; and (e) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the rights owner. Depending on your jurisdiction, additional or different formal requirements may apply (for example, under the U.S. Digital Millennium Copyright Act for U.S. users); we will respond to well-founded notices by removing or disabling access to the identified material and, where appropriate, taking action against repeat infringers.

By using the Service, you consent to receive communications from us electronically, including notices, disclosures, agreements, and records, and you agree that any electronic signature, click-through acceptance, or electronic record satisfies any legal requirement that such communication be in writing, to the extent permitted by applicable electronic commerce legislation in your jurisdiction (including, in Canada, applicable provincial electronic commerce statutes and, in the U.S., the E-SIGN Act and applicable state equivalents).

You agree not to use the Service to offer, promise, give, or accept any bribe, kickback, or other improper payment or benefit in connection with any transaction facilitated by the Service, and to comply with applicable anti-corruption laws, including Canada's Corruption of Foreign Public Officials Act and equivalent laws in your jurisdiction.

The Service is administered from Manitoba, Canada and is made available to users in multiple countries. We make no representation that the Service, or any Marketplace Service arranged through it, is appropriate, legal, or available in every location. If you access the Service from outside Canada, you do so on your own initiative and are responsible for compliance with local law, including local licensing, consumer-protection, tax, and import/export requirements applicable to any parts, goods, or property involved in a transaction. You represent that you are not located in, and will not use the Service in or on behalf of, any country or region subject to comprehensive Canadian or United Nations trade sanctions, and that you are not a person designated on any applicable Canadian, U.S., U.N., or other sanctions or restricted-party list.

Except for claims that qualify for small-claims court, claims for injunctive relief to protect intellectual property rights, or claims where mandatory pre-dispute arbitration or a class-action waiver is unenforceable under applicable law (see below), you and AutoFixConnect agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be submitted to good-faith informal negotiation for at least 30 days and, if unresolved, shall be finally resolved by binding arbitration administered by the ADR Institute of Canada, Inc. (ADRIC) under its applicable rules then in effect, seated in Brandon, Manitoba, Canada, and conducted in the English language, rather than in court.

This arbitration and class-action-waiver provision does not apply, and does not limit any right you may have, to the extent it would be unenforceable or restricted under mandatory consumer-protection law in your jurisdiction — for example, consumer arbitration clauses are restricted for Quebec consumers under Quebec's Consumer Protection Act, and mandatory pre-dispute arbitration of consumer disputes may be limited or unenforceable in the European Union, the United Kingdom, Australia, and certain other jurisdictions. In any such case, only the affected claim (and not the remainder of this Section) will proceed instead in the courts identified in Section 27 or in the courts of your jurisdiction of residence where mandatory law so requires. You may opt out of this arbitration provision within 30 days of first accepting these Terms by sending written notice to the address in Section 28.7.

These Terms, and any dispute or claim arising out of or in connection with them or the Service (including non-contractual disputes or claims), are governed by the laws of the Province of Manitoba, Canada, without regard to conflict-of-laws principles, except where mandatory local consumer-protection law requires application of the law of your place of residence. For any dispute not subject to arbitration under Section 26, you and AutoFixConnect consent to the exclusive jurisdiction and venue of the courts located in Brandon, Manitoba, subject to Section 27.1.

The following additional terms apply to you if you are located in the corresponding region and, to the extent of any direct conflict, take precedence over the general provisions above solely with respect to users in that region. These provisions do not expand our liability beyond what is stated elsewhere in these Terms except where required by mandatory law.